Return & Cancelation Policy

RETURNS

We offer 14 days money back guarantee! To return one or more orders please ship with tracked shipping to

8-9251 Yonge Street, Suite 279
Richmond Hill, Ontario Canada
L4C 9T3

Before shipping please send an email to

info@aoifee.nl

 our customer service will follow you for the whole process. We will unfortunately not be able to offer you a refund or exchange after 14 days.

To be eligible for a return, your item must be unused and in the same condition in which you received it, and it must arrive properly packaged and sealed. You can find more information about returns in the terms and conditions or you can contact our customer service by sending an email to

info@aoifee.nl

 and writing "Return" in the subject of the email.

There are different types of goods that are exempt from return. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or hygienic, hazardous materials, flammable liquids or gases.

To complete the return, we require a receipt or proof of purchase.

Please do not return your purchase to the manufacturer.

We reserve the right not to issue a refund or accept a return if the item is damaged or used, does not conform to the expected condition, or falls into one of the categories for which a return is not possible.

CANCELATION

You can cancel the order (in whole or in part) within 2 calendar days from the day of delivery of the goods ordered by you. If the order consists of several separately delivered items, the 2 calendar days will be charged from the day of delivery of the last item.
To exercise your right of withdrawal, you must send your clear intention to withdraw from your order in writing (by e-mail with the subject line ORDER CANCELATION) within the specified period to the following address:

info@aoifee.nl

We reserve the right not to make the refund if there is no valid reason, stating the reasons for the refusal without further explanation.